DC Wonder Woman™ FAQs & Contact
Live Event FAQs
Can I change my race distance after I register?
Yes, you can change distances online before registration closes. To do so, simply follow these instructions:
Log into your account (if you forget your password, you can reset it).
Once you’re logged in, scroll down to see your upcoming races.
Once you locate your registration, click the three dots in the top right corner, then click “View Registration.”
On your registration page, click “Edit,” next to Category, then choose the distance you’d like to switch to. You’ll be prompted to review the rest of your registration, and re-sign the waiver for the new distance.
Note: If you’re upgrading, you’ll be required to pay the difference in price; however we don’t offer refunds of the difference in price when switching to a shorter distance.
Can I change my jacket size after I register?
Yes, you can change your jacket size online up to 3 weeks before registration closes. To do so, simply follow these instructions:
Log into your account (if you forget your password, you can reset it).
Once you’re logged in, scroll down to see your upcoming races.
Once you locate your registration, click the three dots in the top right corner, then click “View Registration.”
On your registration page, click “Edit,” next to Products, then choose the size you’d like to switch to.
Can I add packet mail to my order after I've registered?
Yes, you can add packet mailing up to 3 weeks before the event. To do so, simply follow these instructions:
Log into your account (if you forget your password, you can reset it).
Once you’re logged in, go to the Registrations page from the left menu bar.
Once you locate your registration, click the three dots in the top of that event, then click “View Registration.”
On your registration page, click “Edit,” next to Products, select the Packet Mailing option, then follow the on-screen prompts. You’ll be asked to confirm your shipping address. Please be sure your address is accurate as we cannot reroute packages sent to an incorrect address.
Can someone else pick up my packet for me?
Yes! If someone is picking up your packet, please ensure they have either your confirmation email or a picture of your photo ID (a picture on their phone works great!).
I missed packet pickup! Can I still run?
Yes! There will be race day packet pickup from 7:00 a.m. – 8:45 a.m for all cities.
What are the AWD (athletes with disabilities) guidelines and event rules?
Ventures Endurance happily welcomes all athletes to participate in our events. Athletes with Disabilities (AWD) include, but are not limited to the flowing athletes, Blade Runners, Visually Impaired Runners, Adaptive / Guided Runners, Pushed Athletes, Push Rim, Racing Chair and Hand Cycles.
To participate as an AWD athlete you must notify the Race Director of your participation a minimum of 20 days in advance. This allows our staff to ensure the safety and security of each athlete on the course prepare the ES (early starters) corral for athletes. To ensure your spot and be approved as an AWD participant please contact awd@venturesendurance.com. Should there be a duo team, a coupon code may be provided for the pusher/coach by emailing awd@venturesendurance.com.
Where can I check to see if I'm registered?
Click your event to check to see if you have registered yet:
Who should I email for press inquiries?
Contact our team at pr@gannett.com!
Virtual Event FAQs
Where can I run/walk?
Anywhere! This is your virtual run, and we want you to complete it wherever and whenever you want. Sidewalks, trails, and treadmills are all fair game. Want to make this a family run or walk with a stroller or your miniature schnauzer Sprinkles? Now’s the chance! Make the race you want.
What items are included with the DC Wonder Woman™ Virtual Run?
When do I need to complete my run?
You can complete your run anytime. After that, you can download your Finisher’s Certificate, see how you rank on our active leaderboard, and upload photos to share with fellow participants. To receive a Finisher’s Certificate, your run must be completed and logged by December 31st.
How do I track my distance and time?
For the Virtual Run, we accept results on the honor system, but the most accurate tracking is typically via a device with GPS tracking.
How do I log my results?
After you’ve completed your run, click the Log Result button on your Virtual Run registration to enter your time. Once you’ve entered your run time, click the Finisher Certificate button to download your personalized Finisher Certificate*.
When will my packet ship?
Packets will begin to ship mid-September. You will receive a tracking number once your packet has been shipped.
Do I need to submit results to get a medal?
No. Your medal will be mailed to you with your packet after you register!
Do you ship internationally?
*Shipments to Alaska and Hawaii will incur an additional shipping fee.
What do I do if my goodie bag doesn’t fit? Can I swap it?
Contact Us
For customer service inquiries, contact our team at info@dcwonderwomanrun.com. For press inquiries, contact our team at pr@gannett.com.
DC Wonder Woman™ Run Series
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