Frequently Asked Questions

Virtual Run

Where can I run/walk?

The best part about doing a virtual run is that you can do it anywhere you want! Prefer a treadmill over hitting the trails? No problem! Pick your distance and find a route that works for you. 

What items are included with the DC Wonder Woman™ Virtual Run presented by Echelon?

The 2021 DC Wonder Woman™ Virtual Run presented by Echelon® includes a lightweight full-zip hoodie, commemorative finisher’s medal, headband, personalized bib and finisher’s tap, and a FREE One-month FitPass Membership on the Echelon Fit app.

Can I upgrade my kit?

Yes! During your registration process you will be able to add on additional items, such as the Wonder Woman visor, fanny pack, or arm sleeve.

When do I need to complete my run?

You can complete your run whenever YOU want! In order to log your results and download a finishers certificate, we just ask that you complete your run prior to January 31, 2022.

How do I track my distance and time?

For the Virtual Run, we accept results on the honor system, but the most accurate tracking is typically via a device with GPS tracking.

How do I log my results?

Click the Log Result button on your Virtual Run registration to enter your time. Once you’ve entered your run time, click the Finisher Certificate button to download your personalized Finisher Certificate.

When will my packet ship?

Packets will begin shipping week of July 12, 2021. After that, packets will be shipped within 14-21 business days. The virtual race is currently only open to US addresses within the contiguous United States. At this time, we cannot ship to Alaska, Hawaii, or anywhere internationally.

Do you ship internationally?

At this time, we cannot ship to Alaska, Hawaii, or anywhere internationally.

Virtual Run

What do I do if my goodie bag doesn’t fit? Can I swap it?

Virtual Run

Virtual Run

We do not offer any size exchanges post packet shipment. All changes to sizes need to be made prior to confirming registration. We highly recommend that all participants take care to view the sizing chart on the next page to order the correct size. Please refer to the size chart. 

Nashville

Which occupations qualify for free First Responder registrations?

Registered Nurses, Law Enforcement Officers, Firefighters, Emergency Medical Technicians, and 911 Dispatchers.

Who gets a finisher's medal?

All finishers will receive an official medal to commemorate their awesome achievement!

Can I walk the race?

Definitely! One favor: we ask that they can hold a 15 minute per mile pace. That’s about four miles per hour, or a brisk power-walk. If you fall below this pace, we can unfortunately no longer guarantee course support.

Can I change my swag size after I register?

Yes, you can change your jacket size online up to 3 weeks before registration closes. To do so, simply follow these instructions:

  1. Log into your account, here (if you forget your password, you can reset it here).
  2. Once you’re logged in, scroll down to see your upcoming races.
  3. Once you locate your registration, click the Actions dropdown, then click “View Registration.”
  4. On your registration page, click “Edit,” next to Products, then choose the size you’d like to switch to.

Important: We will not allow any try-ons or size swaps at the events, so please ensure you select the proper size when you register. You can find a size chart here.

Is there an age minimum or maximum?

All runners must be 8 years of age or older on race day to participate in the race. Also, we ask you to make sure each participant is able to keep the 15 minute per mile minimum pace and that anyone under 12 is accompanied by a grown-up on course.

Can I transfer my entry to another runner?

Yes! You can transfer your registration to another runner for a $10 fee. To transfer your registration to another runner:

  1. The original runner must log into their Enmotive account and scroll down to find their existing race registration under “Current and Upcoming Events.”
  2. Click the blue “Actions” button to the right of the race name, and then “Transfer Registration.”
  3. Enter the new runner’s email address to begin the transfer process.
  4. The new runner will then receive an email from Enmotive with a link to complete the transfer.
  5. After clicking the transfer link in the Enmotive email, scroll down to click the green “Accept transfer” button.
  6. Complete the registration process, and pay the $10 transfer fee.
  7. Once completed, the new runner will receive an email confirmation, and the original runner will receive an email confirming their registration has been cancelled.

If the transaction is not completed by the new runner within 48 hours of the email sent, the transfer request is cancelled, and the registration will remain in the original runner’s name.

Are strollers allowed?

Unfortunately no, baby carriers or strollers of any sort are not allowed on the course. This includes but is not limited to regular push strollers, umbrella strollers, jogging stroller, prams, wraps, backpacks, Bjorn’s, soft carriers, slings and wagons. However, we encourage spectators to bring the little ones to help cheer on the runners!

Are bikes allowed?

Feel free to ride your bike to the event, but please park it before you get to the course.

Are dogs allowed?

Sorry, no dogs are allowed on the course.

Are there toilets on site?

Tons of them, because when you gotta go, you gotta go. Portable toilets are located in the start/finish area and throughout the course.

Will you email me more information prior to the race?

We sure will! One month before the event, we’ll start sending you emails from info@dcwonderwomanrun.com with everything you need to know to get prepped for race day. Make sure to add us to your safe-sender list so you can stay in the loop.

How can I volunteer?

Check back for more information about volunteer opportunities.

Why does my GPS say the course is longer than 3.1 miles?

On race day, if the distance shown on your device is slightly more than the official race distance, it just means you weren’t cutting corners-quite literally. According to the International Association of Athletics Federation (IAAF) course measurement guidelines (pg. 20), a road race course is defined by the shortest possible route a runner could take without being disqualified. After the race, if your device shows that you ran a little farther, this just accounts for extra steps you took to run around other participants, obstacles, hit a water stop, port-o-let or stayed to the middle or outside lane. Another thing to consider it that with your Garmin or smart phone they need to be constantly connected to satellites to get a proper read. When you run under a tunnel or around high-rises this will affect your device’s distance.

Can I get a refund?

All sales are final. No refunds will be given, unless you are registered for a live race and the live race is cancelled by the event organizer, in which case refunds will be given in accordance with the policy outlined in the FAQ titled What happens if the event is cancelled?. A date or venue change is not a cancellation.

What steps are you taking to prevent the spread of COVID-19 and ensure the safety of participants?

The DC Wonder Woman™ Run holds the safety of our staff, participants, volunteers, and attendees above all else. To ensure our event is as safe as possible, and you are comfortable both on and off the course, we’ll be implementing enhanced safety measures, and will provide a comprehensive list of measures to reference well in advance of event day. Our team continues to work in direct coordination with local public health authorities to meet or exceed all local guidance, rules, and regulations. In the event that we cancel the live event, each registrant will have the option of receiving a refund, deferring fees paid to the next year’s race, or applying the fees to entry into a virtual race, where we’ll mail your goodie bag right to your door.

What happens if the race is cancelled?

If the live race is cancelled, each registrant will have the option of receiving a refund, deferring fees paid to the next year’s race, or applying the fees to entry into the DC Wonder Woman™ Virtual Run. Each registrant must indicate his/her choice within thirty days of being notified of the cancellation by answering the questionnaire sent with the cancellation notice and returning such questionnaire to us. If a registrant does not make a timely election, the registrant will be entered in the virtual run and the live race fees applied to the virtual run entry fee. In no event will the processing fee or fees paid for merchandise orders be refunded due to the race cancellation. Merchandise orders paid for will be shipped to the address associated with the registrant’s race profile by the scheduled date of the cancelled event. In addition we will not be responsible for any costs relating to changed or cancelled travel plans or other related arrangements a registrant may incur due to any such cancellation. A date or venue change is not a cancellation.